Privacy Policy

kkscribe.com respects your privacy. This policy explains what we collect and how we use it.

Information we collect

• Account data: email address and authentication details (including Google sign-in if you choose it).
• Content: audio/video files you upload, URLs you submit, and transcripts and exports we generate.
• Usage data: basic logs needed to operate the service (e.g. errors, billing events, quota usage).

How we use information

We use your data to provide transcription, billing, customer support, and to improve reliability and security. We do not sell your personal information.

Storage and security

Files and transcripts are stored securely. Only you can access your content unless you explicitly share it. You may delete transcripts from your dashboard.

Third-party services

We use subprocessors for hosting, payments (Paddle), email (Resend), AI transcription, and optional translation. These providers process data only as needed to deliver the service.

Cookies

We use essential cookies for login sessions and site functionality.

Retention

We retain account and transcript data until you delete it or close your account, subject to legal and backup requirements.

Your rights

Depending on your location, you may have rights to access, correct, or delete your data. Contact us to make a request.

Contact

Privacy questions: [email protected]